FAQs

Yes. Our sales staff are commission free. We offer skilled impartial advice and guidance.

We only sell in store where our experienced staff can show the best product for the best value.

No. We keep our prices extremely competitive and accept most major debit/ credit cards.

Yes. Well behaved dogs are welcome in the shop as long as they are kept on a lead.

NO appointment is necessary when coming to Cox’s. We do ask that you check with a phone call before your visit, should you need a very specific request.

We offer a wide range of gold, silver, platinum, gemstone, diamond, pearl, vintage and pre-owned jewellery from leading brands as well as unique in-house designs.

Yes, we stock a vast selection of diamond engagement rings in a variety of styles, settings, and precious metals.
Our wedding rings are available in golds (of differing colours and purity), platinum, palladium and silver. Choose from classic straight bands and shaped to fit designs.

If you prefer lab grown diamonds we can source them for you and mount them to your specification. All diamonds showcASED IN OUR DISPLAYS WILL BE NATURAL DIAMONDS.

Yes, we regularly offer a changing collection of pre-owned jewellery and vintage pieces.

Yes. Precious jewellery sold in the UK is hallmarked in accordance with UK hallmarking regulations. Vintage jewellery may have a hallmark if it was applicable in the period it was made.

Yes, we stock a range of watches from well-known brands alongside pre-owned watches.

Yes. We provide watch repairs including battery replacements, servicing, strap adjustments, and restorations.

Yes, we offer professional watch battery replacement services for many watch brands.

Yes. We design and create bespoke jewellery tailored to your specifications, including
engagement rings, wedding rings, and personalised jewellery pieces.
We can redesign and remodel existing jewellery into new bespoke pieces while retaining sentimental value.
Here’s one we made earlier. Watch Video

Yes, we offer jewellery repairs including ring resizing, stone replacement, clasp repairs,
polishing, cleaning, and restoration work.

Yes, we provide jewellery valuations for insurance, probate, and resale purposes.

Our showroom is located at 3–4 Northgate Street, Great Yarmouth, Norfolk, NR30 1BE.

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We are open Monday to Saturday from 9:00am to 5:00pm.

We have 3 parking spaces available directly outside of the shop. We have Fuller’s Hill Car Park located directly behind the shop. Roadside parking available in the local area.